About Flowback
Flowback is an AI-powered return retention platform for Shopify and WooCommerce merchants. We help stores resolve the reason behind a return before a shipment is generated.
Our mission is to make returns a conversation, not an automatic lost sale. Smart exchanges, product troubleshooting, and policy-controlled incentives give customers meaningful alternatives while helping merchants protect revenue.
Give your next return a better outcome.
Explore how Flowback can support your store's retention strategy.